We are sorry you are experiencing an issue with your home. Please email us the following information, as it will help us process your Word Order as quickly as possible. Please know that many repairs require Owner permission before we may proceed, which may slow the process some. But, please know we are committed to making sure your home is maintained properly at all times.
Please provide the following info:
Best Time to Contact: _________________________
Repair Being Requested: ________________________________________________________________________________________________________________________________________________________________________________
How long has issue persisted? ________________________________________________________________________________________
Is this the first time this repair was reported? _______
PLEASE REPORT ALL EMERGENCIES IMMEDIATELY TO
(910)346-6300. LEAVE A MESSAGE IF NECESSARY AND SOMEONE WILL BE IN CONTACT AS SOON AS POSSIBLE.
Send all Repair Requests to: